The Internet has become the biggest marketplace for every entrepreneur. There are a lot of different tools for improving your business. By using some of them you can achieve great success and be competitive.
If you want to know your customers and fulfill their needs, CRM systems are a great solution for it. As it is interesting for you, we will tell you about CRM and one of the best systems – the Bitrix24 CRM.
WHAT IS CRM?
Customer relationship management is a huge part of any successful business because managing consumer information is a part of the eCommerce platform. CRM systems make it easy to manage business relationships and organize all the data about these partnerships. The CRM system is the one place where you can find and use for your business all information about your customers and products.
WHAT IS BITRIX24?
Bitrix24 was established in 1998 in the US as an online business management solution for any business size. Bitrix24 is also a CRM system that provides a platform for managing and following your business processes and interactions with your customers and partners.
HOW YOU CAN MANAGE YOUR ECOMMERCE WITH BITRIX24 CRM?
- Bitrix24 CRM system has features which make it one of the best one. In the Customer Database module this system will provide all opportunities to track your customers and all your contacts. All information for each customer and the history of customer communications is stored in the Bitrix24 customer database.
- Customer segmentation will help you to reach to your potential customers and make them to buy your products. You will be able to send individual or bulk email or messaging campaigns and to analyze the effectiveness of your campaigns and create reports.
- Bitrix24 CRM provides you an opportunity to issue invoices and add important data to it. This system offers a price list, verify the solvency and reminds you of the payments of invoices. Bitrix24 CRM lets management to get all information about transactions, deals, customers and more.
- Quotes in Bitrix24 CRM system facilitate and accelerate the entire quoting process. Using this system can be handled by any ordinary user in a short time because Bitrix24 can work with different languages and currencies. There are individual VAT and excise duties for countries in CRM software.
- Making it easy to work with orders and an automatization of business processes are one of the features of Bitrix24 CRM system. You will be able to collect, organize and use all information about your orders without wasting so much time on it.
Bitrix24 CRM system has various features which can improve your business and make it easy for company to manage business processes. If one system can help you with achieving success, you should try to use it and make it as effective for you as possible. You will never walk alone in your journey, there is the system created to save your time and help you with management of your eCommerce.
Keywords: Bitrix24 / CRM / eCommerce / CRM system / business / eCommerce platform / data / business processes / management / automatization